Shipping Policy - FDwears | Premium Outerwear
Premium Outerwear Collection

Shipping Policy

Free Shipping Available

We offer free shipping on orders over $149 within the USA, UK and Canada.

1 Shipping Locations

As an international store, FDwears operates in several regions, including Asia, North America, the UK, and Europe.

Regardless of the origin, every product is inspected by our Quality Control Team. For quick delivery, we offer overseas shipping and operate a global network of warehouses, strategically located across various regions to ensure efficient shipping and delivery. Our warehouses are situated in the Europe, UAE, and South Asia(Pakistan). As such, your parcel will be shipped from one of these locations, depending on your order and shipping requirements.

If you find any issue with our product or are not completely satisfied, you can make a claim by following our Return and Exchange Policy or Contact us.

2 Free Shipping

We offer free shipping on orders over $149 within the USA, UK, and Canada. Please note, free shipping applies only to orders that meet or exceed the $149 threshold. Rest assured, we prioritize fast shipping and will select the quickest courier service available to ensure your order arrives on time.

3 Shipping Rates & Delivery Times

We offer multiple shipping options to accommodate your needs. Below is our comprehensive shipping chart with rates and estimated delivery times for different regions:

Shipping Methods ZONE A: Canada, UK, USA ZONE B: Europe ZONE C: Asia ZONE D: Rest of the World
FREE SHIPPING (20-25 Days) Available on Orders above $149.00 N/A N/A N/A
ECONOMY SHIPPING (20-25 Days) $15.00 $20.00 $35.00 $40.00
STANDARD SHIPPING (10-15 Days) $25.00 $30.00 $45.00 $45.00
Note: Free shipping is available to only USA, UK and CANADA, for orders above $149.
US Customers: Import duties and taxes may apply (not included in shipping fee), charged by US Customs.

Regular Deliveries:

All orders are processed within 7-10 business days and have an estimated transit time of 13-15 business days, for a total delivery estimate of 20-25 business days.

4 Delivery Duty & Customs Fees

All international orders are shipped under Delivery Duty Unpaid (DDU). This means that customers are responsible for any customs duties, taxes, and import fees upon delivery. We recommend that you check your country's customs regulations and charges before placing your order to avoid any surprises.

5 Order Confirmation & Tracking

Once we receive your payment, you will be contacted by our customer support team for size confirmation. As soon as you confirm us the size, we will start your order and you will recieve order confirmation and processing email. Afterwards, when your order is ready we will ship your order carefully and securely, and we will provide you with a tracking number once your order has been dispatched. You can use this tracking information to stay updated on the status of your shipment.

6 Shipping Restrictions

We do not ship to PO, FPO, or APO box addresses. To ensure secure delivery, we require a signature upon receipt of your order. Please ensure the delivery address is correct and complete.

7 Customer Responsibility for Delivery Issues

Once your order has shipped, it is your responsibility to monitor the tracking status. If the courier company is unable to deliver your package due to your unavailability or any other reason, please contact the courier directly to arrange a redelivery or pickup. If the package is returned or destroyed due to multiple failed delivery attempts, we will not be responsible for the loss.

We recommend you track your order regularly to avoid any potential delivery issues.

8 Order Cutoff Time

Orders placed after 2:00 PM (CET) will be processed on the next business day.

9 Need Help With Shipping?

If you have any questions about our shipping policy or need assistance with an order, please contact our customer service team:

Email: support@fdwears.com
Phone: +49 1556 5234203
Address: AM Taeufling 8, 44149 Dortmund, NRW, Germany