Privacy Policy

FDwears - Privacy Policy

At FDwears ("we," "us," or "our"), prioritize the privacy and security of your personal information. This comprehensive Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website fdwears.com (the "Site"), make a purchase, or otherwise interact with our services.

By accessing our Site and using our services, you consent to the practices described in this Privacy Policy. We encourage you to read this document thoroughly to understand our approach to data protection.

How We Collect and Use Your Personal Information

To provide our products and services, we collect personal information about you from a variety of sources, as detailed below. We are transparent about our data practices to ensure compliance with all applicable data protection laws.

Information We Collect Directly from You

When you interact with our Site, you may directly provide us with the following information:

Contact details including your full name, shipping address, email address, and phone number.
Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information including your username, password, and security questions for authentication purposes.
Customer support information including any details you provide when communicating with our team.
Marketing preferences including your consent to receive promotional communications.

We use this information to perform our contract with you, including processing your payments, fulfilling your orders, arranging for shipping, and providing you with customer support.

Information We Collect About Your Usage (Automatically)

When you visit our Site, we may automatically collect certain information about your interaction with our platform ("Usage Data"). We collect this using cookies, pixels, and similar technologies. Usage Data may include:

Your IP address and device information
Browser type and version
Pages visited and time spent on our Site
Referring website addresses
Navigation paths and clickstream data

We use this information in our legitimate interests to analyze, improve, and optimize our Site and services, and to ensure the security of our platform.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including:

Payment processors who collect payment information to process your payment and fulfill your order.
Vendors and service providers who support our Site and business operations (e.g., shipping carriers who provide tracking numbers and delivery confirmation).

How We Use Your Personal Information

We use your personal information for the following business purposes:

To process and fulfill your orders, including payment processing and shipment delivery
To provide customer support and respond to your inquiries
To personalize your shopping experience and recommend products
To improve our website, products, and services through analytics
To send marketing communications (only with your explicit consent)
To prevent fraud, enhance security, and protect our rights
To comply with legal obligations and regulatory requirements

How We Disclose Personal Information

We may disclose your personal information to third parties in the following circumstances:

Vendors and Service Providers

We share your information with companies that perform services on our behalf, such as payment processing, order fulfillment, shipping, and website analytics. These providers are contractually obligated to handle your data securely and only for the purposes we specify.

Business Transactions

We may share information in connection with a merger, bankruptcy, or other business transfer, with appropriate confidentiality protections.

Legal Obligations

We may disclose information to comply with applicable laws and regulations, to respond to a subpoena, court order, or other legal process, or to protect our rights, property, or safety, or that of our users or others.

We do not "sell" your personal information or use it for targeted advertising. Any data sharing for marketing purposes occurs only with your explicit consent, which you can withdraw at any time.

Your Rights Regarding Your Personal Information

Depending on your location, you may have the following rights regarding your personal information:

Right to Access: You may request access to the personal information we hold about you.
Right to Rectification: You may request that we correct inaccurate personal information we maintain about you.
Right to Erasure: You may request that we delete personal information we maintain about you, subject to certain exceptions.
Right to Data Portability: You may request a copy of the personal information we hold about you in a structured, machine-readable format.
Right to Object: You may object to our processing of your personal information for certain purposes.
Right to Restrict Processing: You may ask us to stop or restrict our processing of personal information.
Right to Withdraw Consent: Where we rely on consent to process your personal information, you may withdraw this consent at any time.

To exercise any of these rights, please contact us at support@fdwears.com. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing your request.

Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

SSL encryption for all data transmissions
Secure payment processing through compliant providers
Regular security assessments and vulnerability testing
Access controls and authentication mechanisms
Employee training on data protection best practices

While we implement robust security measures, no method of transmission over the Internet or electronic storage is 100% secure. We continuously work to enhance our security protocols to protect your information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. For detailed information about the technologies we use and your choices regarding cookies, please see our Cookie Policy.

Types of Cookies We Use

Essential Cookies: Required for the basic functionality of our Site
Performance Cookies: Help us understand how visitors interact with our Site
Functional Cookies: Enable enhanced functionality and personalization
Targeting Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings and other tools. However, disabling certain cookies may affect the functionality of our Site.

International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally, including through the use of standard contractual clauses or other approved mechanisms.

Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We will post any changes on this page and, if the changes are significant, we will provide a more prominent notice.

We encourage you to review this Privacy Policy periodically to stay informed about our information practices. The "Last Updated" date at the bottom of this page indicates when this Privacy Policy was last revised.