Get In Touch
We'd love to hear from you. Whether you have a question about our premium outerwear, need assistance with an order, or want to share your feedback, our team is ready to help.
Send Us a Message
Contact Information
Address
Stockumer Str. 218
Dortmund, 44225
Germany
Store Hours
| Monday - Friday | 9:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |
Interactive Map Location
Frequently Asked Questions
We offer standard shipping (3-5 business days) and express shipping (1-2 business days) within Germany. International shipping typically takes 5-10 business days depending on the destination.
We offer a 14-day return policy for all unworn items with original tags attached. Final sale items are not eligible for return. Please see our Returns & Exchanges page for full details.
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by destination. You can calculate shipping costs at checkout before completing your purchase.
Each garment comes with specific care instructions. Generally, we recommend dry cleaning for our wool and cashmere items, and gentle hand washing for our technical fabrics. Always check the care label before cleaning.
